New Zealand’s tech sector is on a serious roll. Now our third-largest export earner, it employs over 119,000 people and contributes $24 billion to GDP, cementing its place as one of the country’s fastest-growing industries. Globally competitive and increasingly vital to our economy, the sector’s continued success will rely on ongoing investment in skills, talent, and forward thinking.
So, what is happening beneath the surface? In this blog, we unpack insights from a question we posed to tech employers in the annual TIN Report survey: “When it comes to effectively delivering on digital strategy, what people challenges will be the most important for your organisation to overcome?”. Drawing on responses from leading organisations, we explore where pressure is building and the themes emerging across the industry.
A Note on Data
Absolute IT has partnered with TIN (Technology Investment Network) for over a decade. For the past 22 years, TIN has delivered definitive data and insights through its annual report. The findings presented here are based on responses from 55 TIN200 companies representing around 30,000 employees, providing insight into the people challenges facing some of New Zealand’s leading technology businesses. These insights feed into the TIN Report, widely regarded as the leading independent analysis of New Zealand’s technology sector. The report also ranks the top 200 tech companies by revenue, providing a clear view of where growth is happening and how the market continues to change. As part of our partnership, we contribute a question focused specifically on people and workforce challenges. Here is what the data tells us from that question.
Skills and Talent: Still the Biggest Blockers
When survey respondents ranked their people-challenges, two issues rose to the top. The data is pretty clear on where the pressure sits with ‘Skills Availability’ and ‘Talent Attraction’ revealed as the leading challenges across the survey.
- 44% of respondents ranked ‘Skills Availability’ in their top three people-related challenges.
- 15% of companies ranked ‘Talent Attraction’ as their single biggest challenge.
Also appearing, and not far behind comes ‘Compensation and Benefits’, which is a good reminder that in a competitive market, remuneration is always a consideration. For more insight into what employees want, you can check out our previous blog on creating an EVP.
As the percentages reveal, skills and securing talent were really the headline act, which will not be a surprise to those tasked with hiring over the last few years. This is not a new challenge, and despite higher unemployment, there has been little relief from talent shortages across the tech sector. Immigration has also yet to fill the gap. According to the NZTech Key Metrics Report, 729 visas were approved for ICT in 2024, which is down 67% on the previous year.
It depends on where you’re at
One of the most valuable aspects of the TIN Report survey data is the level of segmentation it provides. Workforce priorities can look very different depending on a business’s size, growth stage, sector, and location. Let’s break it down below.
By life-stage
Early-stage companies are focused primarily on attracting talent into the business and building leadership capability. This makes sense; when in the commercialisation phase, it’s essential to get the right people in place, and to ensure there’s strong leadership to guide them. ‘Talent Attraction’ appeared within the top five priorities for 86% of companies in this phase.
At the other end of the scale, larger organisations are dealing with a different problem. 53% of companies with $100m+ in revenue identified ‘Skills Availability’ as one of their biggest challenges. When you’re operating at scale, capability gaps become harder to manage, and more costly to ignore.
By growth
Fast-growing companies feel the skills squeeze most acutely. 62% of rapidly growing companies identified ‘Skills Availability’ as a key challenge – higher than any other segment. As these businesses integrate new technologies and scale at pace, the need to upskill existing employees becomes urgent.
Notably, these same companies were less worried about ‘People Leadership’ and ‘Compensation and Benefits’, suggesting that for fast-growth firms, the immediate priority is closing capability gaps, rather than sorting out structure or changing their leadership approach.
By sector
There are interesting differences between sectors too. For example, Biotech companies are significantly more focused on ‘Training and Upskilling’ than their ICT and High-Tech Manufacturing counterparts.
Percentage of respondents with ‘Training and Upskilling’ in top three:
- Biotech- 57%
- ICT – 29%
- High-Tech Manufacturing- 20%
ICT and High-Tech Manufacturing, on the other hand, are more focused on building headcount: 47% of ICT companies and 45% of High-Tech Manufacturing companies ranked ‘Talent Attraction’ in their top three, compared with just 29% in Biotech.
Across all three sectors, ‘Compensation and Benefits’ shows up consistently, with 57% of Biotech companies, 37% of ICT, and 35% of HTM identifying this factor as a key challenge.
By location
For organisations with both onshore and offshore teams, retention is proving considerably tougher closer to home. TIN data shows that locally based staff experience higher levels of turnover on average. ‘Employee Retention’ and ‘Talent Attraction’ are 14% and 10% more pressing, respectively, for onshore hiring compared with offshore. If you’re managing a New Zealand-based team, holding onto good people needs to be a deliberate focus.
What this means for Tech Employers in Aotearoa
The most important takeaway from this data is that people-challenges are not one-size-fits-all. Where a business sits in terms of size, growth stage, and sector, potentially changes the prioritisation of investment into the different aspects of the workforce.
For example, if your organisation is scaling fast, it’s likely that closing capability gaps is your most pressing issue. In contrast, if an organisation is in its early stages, then embedding leadership, and overall attraction of great talent should be at the forefront. For a larger organisation, skills availability at scale is where investment may be needed. And if you’re managing onshore teams, a deliberate, proactive retention strategy will be very important.
The data points in the same direction across all segments: being intentional about your people strategy is what separates the organisations that grow well, from the ones that struggle to keep pace.
The Bottom Line
New Zealand’s tech sector growth story is genuinely exciting. We’re seeing high levels of revenue, strong export performance, and more companies reaching scale than ever before. But people-challenges will shape how far, and how fast that growth goes.
If you’d like to talk through what these insights mean for your organisation, whether you’re trying to attract the right people, close a capability gap, or reduce retention risk, please get in touch with the Absolute IT team. We’re across what’s happening in the market, and we’re here to help.